Privacy Policy

Last updated: 8 June 2026

RavoDeals ("we", "us") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

Information we collect

• Order information: name, email, phone, shipping address, items purchased.
• Communication: messages you send us by email or contact form.
• Technical data: IP address, browser type, pages visited (for security and analytics).

How we use your information

• To process and deliver your orders.
• To respond to your questions and provide customer support.
• To improve our website and services.
• To send marketing emails — only if you opt in to our newsletter (you can unsubscribe at any time).
• To comply with legal obligations (e.g. tax records).

Lawful basis

We process personal data on the basis of contract (to fulfil your order), legitimate interest (to improve our service), legal obligation (tax/accounting), and consent (marketing).

Data sharing

We share data only with the third parties needed to run our business — payment processors, shipping couriers, IT providers and government bodies when required by law. We never sell your data.

Payment processing & Stripe

Card payments on RavoDeals are processed by Stripe Payments Europe, Ltd., a PCI-DSS Level 1 certified payment provider. When you pay by card, your payment details (card number, expiry, CVC) are sent directly to Stripe over an encrypted SSL/TLS connection. RavoDeals never sees, handles or stores your full card number. We only receive a confirmation that the payment succeeded, along with the last 4 digits of the card and a transaction reference, which we use to match the payment to your order.

Stripe acts as an independent data controller for the payment data it processes. Their use of your information is governed by Stripe's privacy policy, available at stripe.com/privacy.

Data retention

We keep order records for as long as required by UK tax law (typically 6 years). Marketing data is kept until you unsubscribe.

Your rights

You have the right to access, correct, delete, or export your personal data, and to object to or restrict processing. Email contact@ravodeals.shop to exercise any of these rights. You also have the right to complain to the ICO at ico.org.uk.

Cookies

We use essential cookies to run the shop (cart, checkout) and basic analytics. See our Cookie Policy for details.

Contact

RavoDeals
3 Wellhall Rd, Hamilton ML3 9BG
United Kingdom
Email: contact@ravodeals.shop